The USMLE program is aware that several Prometric test centers are erroneously listed as open, so some examinees with confirmed slots were met with closed centers when Prometric resumed limited testing on May 1st. This has led to increased confusion during an already difficult situation for examinees. The USMLE program is working to immediately find resolution to these issues.
The USMLE program has been and continues to be in daily contact with Prometric to represent the needs of the examinees and stakeholders to improve the safe resumption of testing and Prometric’s communication with examinees. On May 1, USMLE program senior leaders met with Prometric to share their dissatisfaction with the current situation and the need for a clear and immediate plan. The USMLE program emphasized the impact their actions have had on this critical community and the importance of providing examinees with timely and reliable information.
The USMLE program expects capacity constraints and challenges to continue. For this reason, as previously announced, the USMLE program is working hard to accelerate alternate test delivery solutions.
For more information on the impacts of the COVID-19 pandemic on ECFMG|FAIMER programs and what we are doing in response, please visit our COVID-19 (Coronavirus) web page.