EPIC Customer Service Representatives Currently Unavailable – UPDATE: Service Restored

UPDATE: EPIC phone service has been restored.

Due to technical difficulties with our internal processing systems, ECFMG’s Electronic Portfolio of International Credentials (EPICSM) customer service representatives are unavailable to answer telephone inquiries until further notice. We are working to restore services as soon as possible. Thank you for your patience.

Modifications to ECFMG|FAIMER Credential Verification Processes and Institutional Outreach

Like ECFMG|FAIMER, many institutions around the world have transitioned to working remotely to comply with calls for social distancing. The need to transition from physical offices to conducting business virtually presents new challenges for primary-source credential verification services.

In response, we have made several modifications to our primary-source credential verification procedures to leverage electronic communications and enhance flexibility to meet the needs of institutions and physicians, while maintaining the integrity of our verification services. We also have conducted outreach campaigns to institutions worldwide, requesting that they advise us of any delays or other issues with the verification process and to encourage them to verify credentials electronically. The goal of these efforts is to mitigate potential delays in obtaining verifications from institutions impacted by COVID-19.

For more information on the impacts of the COVID-19 pandemic on ECFMG|FAIMER programs and what we are doing in response, please visit our COVID-19 (Coronavirus) web page.

Medical Council of New Zealand and ECFMG Announce Partnership

ECFMG is pleased to announce that it is collaborating with the Medical Council of New Zealand (Council) to incorporate ECFMG’s Electronic Portfolio of International Credentials (EPIC) into the Council’s process for assessing international medical graduates (IMGs). Effective November 1, 2017, first-time applicants for medical registration, and (in some cases) doctors already registered with the Council but applying for a new scope of practice, are required to have their medical qualifications primary-source verified through EPIC if their application relies on a primary medical qualification from either an institution outside New Zealand or a postgraduate qualification conferred by an institution other than a New Zealand or Australasian training provider.

The Medical Council of New Zealand is charged with protecting the health and safety of New Zealand’s public. Registration with the Council is a requirement for all doctors who practice medicine in New Zealand. ECFMG is proud to partner with the Council to add primary-source verification—a best practice and the best protection against fraudulent credentials—to the Council’s tools for evaluating doctors’ qualifications.

Read the full press release.

ECFMG’s Electronic Portfolio of International Credentials (EPIC) Welcomes Turks and Caicos Islands Hospital

ECFMG is pleased to announce its partnership with Turks and Caicos Islands Hospital, InterHealth Canada (TCI Hospital) to incorporate ECFMG’s Electronic Portfolio of International Credentials (EPICSM) into TCI Hospital’s process for assessing the medical credentials of physicians seeking employment at the health care facility.

TCI Hospital is a Diamond-accredited public hospital managed by InterHealth Canada TCI Ltd on behalf of the Turks and Caicos Islands Government through a Public-Private Partnership agreement. The Hospital deemed its partnership with ECFMG to be necessary for the continued improvement of the health care facility’s recruitment process. ECFMG is proud to partner with TCI Hospital to enhance its recruitment process by adding primary-source verification—a best practice and the best protection against fraudulent credentials—to the Hospital’s tools for evaluating the qualifications of its physician applicants.

Read the full press release.

ECFMG’s On-line Services Are Available

ECFMG’s on-line services are now available. These services had been unavailable due to lack of internet connectivity.

We sincerely thank all applicants and clients for their patience and cooperation as we worked to resolve this issue.

(posted 2:20 p.m., ET, January 14, 2017; updated 3:20 p.m., ET, January 14, 2017; updated 5:25 p.m., ET, January 15, 2017; updated 9:00 p.m., ET, January 15, 2017; updated 9:30 a.m., ET, January 16, 2017: updated 10:00 a.m., ET, January 16, 2017)

Health Professions Councils of Namibia and ECFMG Announce Partnership

ECFMG is pleased to announce its collaboration with the Health Professions Councils of Namibia (HPCNA) to incorporate ECFMG’s Electronic Portfolio of International Credentials (EPICSM) into the process for assessing the medical credentials of Namibia’s international medical graduates (IMGs), those physicians who obtained their basic medical qualification outside of Namibia. HPCNA now requires all IMGs applying for registration to have required medical credentials primary-source verified through EPIC. EPIC provides HPCNA with ECFMG’s rigorous, internationally recognized primary-source verification while offering additional benefits such as a secure, web-based platform for authenticating physician credentials, and paperless processing and recordkeeping. For IMGs, EPIC offers a service that they can use throughout their careers to build a digital portfolio of verified credentials related to their medical education, training, and registration/licensure.

Read the full press release.

Norway’s Directorate of Health Joins ECFMG’s EPIC

ECFMG is pleased to announce its partnership with the Norwegian Directorate of Health to incorporate ECFMG’s Electronic Portfolio of International Credentials (EPICSM) into the process for assessing the medical education credentials of Norway’s international medical graduates (IMGs), those physicians who completed their medical education outside of the European Union (EU) or European Economic Area (EEA). The Directorate now requires all IMGs applying for registration to have their medical education credentials primary-source verified through EPIC. EPIC provides the Directorate with ECFMG’s rigorous, primary-source verification while offering additional benefits such as a secure, web-based platform for authenticating physician credentials, and paperless processing and recordkeeping. For IMGs, EPIC offers a service that they can use throughout their careers to build a digital portfolio of verified credentials related to their medical education, training, and registration/licensure.

Read the full press release.

Health Professions Council of South Africa Joins ECFMG’s EPIC

ECFMG is pleased to announce its partnership with the Health Professions Council of South Africa (HPCSA) to incorporate ECFMG’s Electronic Portfolio of International Credentials (EPICSM) into HPCSA’s process for assessing the medical credentials of South Africa’s international medical graduates (IMGs), those physicians who obtained their basic medical qualification outside of South Africa. HPCSA now requires IMGs applying for registration to have their medical credentials verified through EPIC. EPIC provides HPCSA with ECFMG’s rigorous, primary-source verification while offering additional benefits such as a secure, web-based platform for authenticating physician credentials, and paperless processing and recordkeeping. For IMGs, EPIC offers a service that they can use throughout their careers to build a digital portfolio of verified credentials related to their medical education, training, and registration/licensure.

Read the full press release.

Medical and Dental Council of Nigeria Joins ECFMG’s EPIC

ECFMG is pleased to announce that the Medical and Dental Council of Nigeria has incorporated ECFMG’s Electronic Portfolio of International Credentials (EPICSM) into its process for assessing the medical credentials of internationally educated physicians who apply for registration to practice medicine in Nigeria, or who plan to take the Council’s Assessment Examination. The Council now requires these applicants to have their medical credentials primary-source verified through EPIC before submitting their applications. ECFMG is proud to partner with the Council to add primary-source verification—a best practice and the best protection against fraudulent credentials—to the Council’s tools for evaluating the qualifications of its physician applicants.

Read the full press release.

ECFMG’s Electronic Portfolio of International Credentials (EPIC) Welcomes the Bahamas Medical Council

ECFMG is pleased to announce its collaboration with the Bahamas Medical Council to incorporate ECFMG’s Electronic Portfolio of International Credentials (EPICSM) into the Council’s process for assessing the medical credentials of physicians who wish to practice medicine in the Bahamas. Effective January 1, the Council requires applicants who did not graduate from medical school at the University of the West Indies to have their medical credentials primary-source verified through EPIC before submitting their registration applications to the Council. ECFMG is proud to partner with the Bahamas Medical Council to add primary-source verification—a best practice and the best protection against fraudulent credentials—to the Council’s tools for evaluating the qualifications of physicians in the Bahamas.

Read the full press release.