ECFMG Applicant Information Services’ (AIS) schedule of availability by telephone at (215) 386-5900 has changed. Effective October 23, 2020, AIS will be available by phone Monday through Thursday, 9:00 a.m. to 4:00 p.m. The schedule for telephone assistance at other service telephone numbers, such as ERAS Support Services at ECFMG, has not changed. For information on contacting ECFMG, please visit our Contact page.