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If you have money in your ECFMG financial account, you may request a refund. Refund requests must be made in writing. Use the mailing address for General Inquiries on the Contact ECFMG page of this website. If the money in your account was a payment for an exam application that was rejected (because you were not eligible or the application was incomplete or otherwise deficient), your refund will be subject to a $100 processing fee.