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ECFMG International Credentials Services (EICS)

Frequently Asked Questions

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  1. What is the role of EICS in my application for medical registration?

The role of EICS is to seek primary-source verification of medical credentials required by your medical registration authority. EICS has no input or function in the processing of your registration application. Please direct questions concerning your registration application to the medical authority.

  2. What if my medical credentials have been previously submitted to ECFMG?

If your medical credentials have been submitted previously to ECFMG, you must still submit copies to EICS when submitting a new EICS application. EICS will review your credentials and their verification status in your ECFMG file.

  • If your credentials have been verified previously by ECFMG, and are consistent with copies submitted with your new EICS application, EICS will accept the prior ECFMG verifications in lieu of sending new verification requests to your institution(s).
  • If your credentials have been submitted previously to ECFMG but not verified, EICS will send new copies of your credentials for verification.

Acceptance of ECFMG verification of credentials does not change your EICS application fee.

  3. What if my medical credentials have been submitted previously to EICS?

If your medical credentials have been submitted previously to EICS, you must still submit copies to EICS when submitting a new EICS application. EICS will review your credentials and their verification status in your EICS file.

  • If your credentials have been verified previously by EICS, and are consistent with copies submitted with your new EICS application, EICS will accept the prior EICS verifications in lieu of sending new verification requests to your institution(s).
  • If your credentials have been submitted previously to EICS but not verified, EICS will send new copies of your credentials for verification.

Please remember to include your EICS number and check the appropriate boxes on the EICS Application Fee Payment Sheet, as explained in the EICS Application Instructions.

  4. What medical credentials does EICS verify?

The types of medical credentials EICS accepts for primary-source verification are:

  • Medical diplomas
  • Medical school transcripts
  • Certificates of postgraduate medical education, and
  • Certificates of medical registration/licensure

EICS does not verify dental or non-medical credentials or letters of recommendation concerning non-postgraduate training positions.

Contact your medical regulatory authority if you are unsure which credentials to submit to EICS.

  5. My credentials were sent to EICS for verification by the medical regulatory authority (MRA) through which I am applying. Can you tell me the status of my credentials?

No. Physicians applying directly through MRAs, such as the Australian Medical Council (AMC), Medical Council of Canada (MCC), or the Physician Credentials Registry of Canada (PCRC), must contact the appropriate authority for all questions related to their application.

EICS cannot release processing information to physicians applying to these authorities.

  6. Do I have to submit original or notarized credentials with my application?

No. Since EICS will contact the issuing institutions to request primary-source verification of your credentials, it is not necessary to submit original or notarized copies of the credentials. Oversized documents should first be reduced to 8½ x 11 inches (216 mm x 279 mm) by photocopying them to this specification.

Please note that EICS will not return any application materials, including original copies of your credentials.

  7. Do I need to submit translations for non-English language documents?

Yes, any document submitted to EICS that is not in English must be accompanied by an English translation that meets EICS’ translation requirements. The English translation must:

  • be prepared by a government official (for example, a Consular Officer), medical school official (for example, a Dean or Registrar), or a professional translation service.
  • include a statement from the government or medical school official or representative of the translation service certifying that the translation is correct.
  • appear on letterhead. If the translation service is a private company, the letterhead must identify the company as a translation service.
  • bear the signature and title of the government or medical school official or representative of the translation service and, if there is one, the seal of the government official, medical school, or translation service.
  • be a word-for-word translation of the original language document. An abstract or summary translation of the document is not acceptable.
  • be prepared from the original document or a photocopy of the original document. EICS will not accept a translation prepared from a transcription (transcribed version) of the document.

An English language certificate issued by the medical school that is not a word-for-word English language version of the degree, transcript, or other document in the original language is not acceptable as a translation. English translations that do not meet the requirements above will not be accepted. Examples of unacceptable translations include, but are not limited to:

  • translations prepared by a notary who is not a government or medical school official or representative of a professional translation service
  • a translation that was not signed by the translator or official or representative of the translation service, and
  • a translation that is not a word-for-word translation of the original language document.

Additionally, applicants are not permitted to translate their own documents. Documents submitted that are not in English and are not accompanied by acceptable translations will not be sent for verification until an acceptable translation is provided.

  8. Can I pay the EICS application fee by wire transfer?

No. EICS does not accept payments by wire transfer. Payment of the EICS application fee may be made by credit card (Visa, MasterCard, Discover, and American Express) or by money order/bank draft. Applications submitted without payment will not be processed until payment of the application fee is received by EICS.

EICS will notify you if your credit card or bank draft is declined for payment. EICS will not process your application until your payment is received.

  9. Will EICS send me a receipt for payment of the application fee?

No. EICS does not issue formal receipts. You may contact EICS at ecfmgics@ecfmg.org to request a letter be sent to you confirming payment of the application fee.

  10. How long does the EICS verification process take to complete?

The time required to complete the verification of medical credentials varies and depends on a number of factors, including the internal processing times of the institutions that issued the credentials. You are advised to contact your institutions and request that they promptly complete and return verifications to EICS.

  11. What if my institution has a fee for verification of my credentials?

Payment of verification fees imposed by an institution is the responsibility of the physician. EICS will notify you if payment of a fee is required by your institution to respond to EICS verification forms and inform you of the payment details, as provided to EICS by the institution. EICS recommends that you contact institutions directly to obtain current fee information, as well as updated payment instructions.

  12. Can you send me the EICS verification forms to take personally to my institutions?

No. EICS verification forms are sent directly to and received directly from the issuing institutions in order to maintain the integrity of the verification process. Verification forms cannot be provided to physicians, family members, or friends for the purpose of delivery to or retrieval from issuing institutions.

  13. Can I speed up the verification of my credentials?

Yes. You can provide EICS with a courier service account number to have your verification request sent by courier service. In this case, EICS will e-mail the courier tracking number to you once the verification has been sent to the institution.

EICS will only courier your credential verification requests one-way. You must contact your institutions to arrange for courier service shipment back to EICS.

EICS requests verification by airmail for credentials issued by all medical schools and institutions unless courier service is requested as stated above.

  14. What if EICS does not receive a response to a credential verification request?

You are advised to contact your medical school or other institutions and request they complete and return the EICS verification form as soon as possible.

  15. Will I receive a copy of my EICS Credentials Verification Report?

No. EICS reports are issued only to your medical regulatory authority. EICS Reports are not released to physicians or third parties. However, you will receive notification each time a credential has been verified or a report has been issued to your medical regulatory authority on your behalf.

  16. How long do EICS verifications remain valid?

There is no expiration date for EICS verifications. Additionally, your EICS record and verifications will be maintained permanently.

  17. A recruiting service is assisting me through the medical registration application process. How will this affect my EICS processing?

The involvement of a recruiting service has no effect on the processing of your EICS application. Additionally, recruiting services are not authorized to receive information on the verification status of physicians using EICS, even if they are assisting them with their registration application.

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Last updated September 21, 2015.
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