The One Dozen Most Important Things You May Not Have Known, Understood, or Realized About American Medicine
Above All, Professionalism - Discussion Questions
1. Why is the patient in the first scenario upset?
2. How does the doctor address the patient’s concern?
3. Was the delay in seeing this patient justified? Could it have been avoided?
4. How does the patient propose to expedite the visit?
5. How does the doctor deal with that request?
6. What information does the doctor introduce that might prolong the visit?
7. Which aspects of professionalism does this doctor demonstrate in dealing with this patient? Did he demonstrate any unprofessional behavior?
8. In the second scenario, how is the doctor’s credibility undermined?
9. Did he demonstrate any professional behavior?
