ECFMG 2012 Information Booklet

Scheduling the Examination

Your Scheduling Permit | Scheduling | Rescheduling

Rescheduling

Step 1 and Step 2 CK

If you are unable to keep your testing appointment on the scheduled date or at the scheduled test center, you may change your date and/or center, subject to availability. You may cancel and reschedule at the same time, or you may cancel and then reschedule at a later date. Your new test date and center must fall within your assigned eligibility period and testing region, respectively. You will need to provide your Prometric Confirmation Number when you cancel or reschedule.

To reschedule your appointment, follow the instructions for contacting Prometric on your scheduling permit. A fee may be charged if you change your appointment, depending upon how much notice you provide when making the change.

If you cannot take the exam during your assigned eligibility period, you may request an extension. See Step 1/Step 2 CK Eligibility Periods in Applying for Examination for additional information. However, you must still cancel a scheduled testing appointment, as described above, if you cannot keep the appointment. Requesting an extension of your eligibility period does not cancel a scheduled testing appointment.

Step 2 CS

If you have a scheduled testing appointment and are unable to take the exam on your scheduled test date or at your scheduled test center, you can cancel your scheduled testing appointment and reschedule for a different date and/or center, subject to availability. A fee may be charged for this service depending on how much notice you provide when canceling your appointment, as described below. To cancel or reschedule, access Step 2 CS Calendar and Scheduling.

Before canceling and/or rescheduling a scheduled testing appointment, you will have the opportunity to review available test dates at all testing locations. Your rescheduled test date must fall within your assigned eligibility period. There is no limit on the number of times you can cancel and reschedule your testing appointment. However, a rescheduling fee is charged for each rescheduled testing appointment that does not meet the notice requirements described below. Any change to a scheduled testing appointment constitutes rescheduling.

You can cancel and reschedule at the same time, or you can cancel and then reschedule later. You can cancel and/or reschedule at any time through the end of the day before your scheduled test date. However, no canceling or rescheduling is allowed beginning at 12:00 midnight, Eastern Time in the United States, on the scheduled test date until it is confirmed that you did not take the exam. If you do not cancel and you miss your scheduled testing appointment, you can reschedule after this confirmation period.

Important Note: If you cancel without rescheduling or miss your scheduled testing appointment, there is no guarantee that testing appointments during your eligibility period will be available at a given test center, or at any test center, when you attempt to reschedule. If you do not reschedule within your eligibility period, you must reapply, including payment of the exam fee, to take the exam.

There is no fee to cancel a scheduled testing appointment; the fee, if applicable, is due at the time of rescheduling. However, the date that you cancel your appointment, using Eastern Time in the United States, will determine whether you pay a rescheduling fee and the amount of this fee.

• If you cancel more than 14 calendar days before (but not including) your scheduled test date, there is no fee to reschedule.
• If you cancel during the 14-day period before (but not including) your scheduled test date, your fee will be $150 when you reschedule.
• If you miss your scheduled testing appointment without canceling, your fee will be $400 when you reschedule.

If you are unable to keep your scheduled testing appointment, you should cancel your appointment as soon as possible to avoid a rescheduling fee, regardless of whether you are ready to reschedule.

Last updated: September 15, 2011

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